Reputation Management - Patient Experience
Develop patient loyalty and recognition with tools dedicated to the patient experience.
Our reputation management software revolves around 3 specific features - messaging patients directly, setting up appointment reminders and increasing our clinician’s overall reputation. It is seamlessly integrated into the E.H.R. and the integration of all of these services under our brand will increase your patient’s satisfaction.
Appointment Reminders -Configure appointment reminders between text, email & voice to communicate in ways that patients prefer - even in Spanish.
Clinician Reputation -Emails & texts are automatically sent following a visit. Feedback is filtered based on a satisfaction score. Positive feedback is leveraged to your Google and/or Facebook profile to build a positive reputation while negative feedback (3 stars or less) is sent back to you to review and improve upon.
Patient Lists -You are able to segment your entire patient list and send specific messages to improve patient engagement.
***This is an Add-On to the E.H.R. Software (Patient Management).
Appointment Dashboard - See all of your Telemedicine appointments in one dashboard calendar. Launch or end your virtual healthcare sessions with a single click.
Secure Conference Interface - Face to face conference conversations bring the personal attention of an office visit to a virtual healthcare experience.
Reach any patient regardless of geography.
The benefits of utilizing our telemedicine software are far reaching and will expand any doctor’s ability to reach any patient regardless of geography. In today’s world, faster treatments and services are paramount to all patient needs therefore it is important for all clinicians to increase their availability. Through virtual healthcare, clinicians will attract and engage patients in rural areas with our simple & integrated telehealth technology.
Fewer No-Shows and Last Minute Cancellations - Last minute cancellations and no-shows can result in major profit loss for your practice. However, telemedicine can mitigate that frustration by eliminating the majority of factors that cause them. A lack in transportation, child care issues, and the need to be at work or elsewhere no longer are an excuse. Through our secured connection, appointments can always be made.
Scheduling Flexibility & Improved Work/Life Balance - Telemedicine technology allows visits to occur virtually any time, anywhere. Your practice can extend its hours and even offer weekend visits without the need of staff or office space. Providers using telemedicine technology can travel far from home, confident that they can still provide patient care if needed.